Tauranga City Council
Whakapā mai
Contact us
There are lots of ways you can contact us - whether there’s something that’s really bugging you, you have a question, or a great idea to improve our city.
You can also let us know if you have a problem with a council-provided service, or if you just want to acknowledge the positive work your council and councillors are doing. We’re here to listen and are committed to providing outstanding service. Like you, our staff, the mayor, and councillors want the best for our city.
Telephone us
Give us a call on 07 577 7000. We’re available 24/7, even on public holidays.
When you call us, we may ask for your contact details and date of birth. This information helps us to make sure your customer records are complete and up-to-date.
Email us
Email info@tauranga.govt.nz and we'll respond to you within two working days.
Tauranga City Council plays a key role in shaping how the city grows, looks, and functions day to day. From maintaining roads, parks, and community facilities to managing water services, waste, libraries, and public spaces, council services support everyday life across Tauranga and surrounding communities.
The council also leads long-term planning, environmental protection, events support, and infrastructure development, helping ensure Tauranga remains a connected, resilient, and liveable city as it continues to grow.
The Tauranga District Council is responsible for local governance of the region, most information on council services and facilities can be found on their website or you can email your enquiry here.